FSG Shipping Policy

At Food Service Group International (FSG), we know that when you order parts or equipment, you need them fast—and in perfect condition. That’s why we’ve designed our shipping to be simple, reliable, and worry-free. Ontario HST will be applied on your order for all Canada-wide orders, and globally orders will be tax-free.

Special Shipments and Freight

Some items, like large equipment or hazardous materials, may require freight shipping or special handling. Shipping rates for these orders will be calculated individually, and our team will guide you every step of the way.

Your Responsibilities

Once your order leaves our facility, ownership and risk transfer to you. If anything is damaged in transit, you can file a claim directly with the carrier. FSG is always ready to assist with documentation or guidance.

Why Ship With FSG?

• Every order is packed with care and attention to detail.
• We provide transparent shipping costs—no hidden fees.
• Our team is available to help with tracking, special requests, or any shipping questions.

At FSG, shipping isn’t just about moving products—it’s about delivering trust, reliability, and service you can count on.